SHIPPING POLICY:

Orders are typically packaged and shipped on business days: Monday - Friday (excluding national holidays). Please note that the delivery date shown is only an estimated delivery time, NOT a guaranteed date/time. Exact delivery date is always based on USPS/UPS/DHL/FEDEX. Please allow up to 14 business days from order date for processing and for your order to be shipped - regardless of the shipping method selected at checkout.

Shipping costs are calculated by the weight and dimension of the package. Styles By Soma reserves the right to choose the best shipping method for all "Free Shipping" or "Special Rate" offers. 

SPECIAL ORDER ITEMS
Special order items are currently in production and have not yet arrived to our warehouse. These items will ship as soon as they arrive. Please note that if any part of your order contains at least one special order item, the entire order (including other items) will be shipped at the same time the special item order is shipped.

In most cases, special order items are expected to ship within 1-3 weeks, however it could take longer. 

INTERNATIONAL SHIPMENTS
A customs/duty fee may be charged for international shipments and when purchasing at Styles By Soma, customers are agreeing to pay for all the fees regarding the package. Cardboard packaging may be removed for international orders to reduce the dimension of shipment. Styles By Soma will not issue a refund for your order if your package is undelivered due to unpaid customs/duty fees.

***Styles By Soma does NOT accept any returns on items shipped international. 

SHIPPING PROTECTION INSURANCE
We've partnered with Route to offer shipping protection insurance should your order be lost, stolen or damaged. If this shipping protection is deselected at checkout we will not be liable for lost, damaged or stolen items and replacements/store credit will not be offered.

You can file a claim with Route via their app or by clicking here.